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Terms of Use

v2.0·Effective date September 8, 2026·Final revision September 8, 2026

Terms of Use

Thank you for using the website operated by JAY X LAB (hereinafter referred to as the "Company") and each service within it (hereinafter referred to as the "Service"). These Terms define the rights, obligations, and responsibilities between the Company and the Member, as well as the conditions for the purchase and refund of paid services (subscriptions and usage rights).

Effective Date: September 8, 2026 · Version: v2.0

Article 1 (Definitions)

  • "Service" refers to the Company's website (jayxlab.com) and the individual services provided through its sub-tabs (including services added thereafter, such as Automation, Logo Maker, Detail Page Maker, etc.).

  • "Member" refers to a person who agrees to these Terms and creates an account. While a single Member account allows you to log in to all services, usage rights for each service are granted separately.

  • "Subscription" refers to a paid product for which fees are automatically deducted at a fixed interval (monthly, yearly, etc.) and which allows the use of specific services during that period.

  • "Pass" refers to a paid product (without automatic renewal) that allows the use of a specific service for a set period or number of uses.

  • "Free Tier" refers to the right to try out the service without charge within the scope defined by the Company.

  • "Payment Agency" refers to a business operator (such as Port One, Toss Payments, etc.) that processes payments on behalf of the Company.

  • "Content" refers to all text, images, settings, etc., that a member inputs into the service or creates through the service.

Article 2 (Effectiveness and Modification of Terms)

  1. These Terms and Conditions become effective upon obtaining consent during the membership registration process and are always posted at the bottom of the website.

  2. The Company may amend these Terms and Conditions to the extent that such amendments do not violate relevant laws and regulations. Amended Terms and Conditions will be announced on the website starting 7 days prior to the effective date, while changes that are disadvantageous to the member or are significant will be announced 30 days prior to the effective date and also notified via the email address registered at sign-up. 3. If a member continues to use the service without expressing their refusal by the effective date of the amended Terms and Conditions, they will be deemed to have agreed to the changes. Members who do not agree may withdraw, and if there are any paid services already purchased, a refund will be provided for the remaining period in accordance with Article 7.

Article 3 (Membership Registration and Account)

  1. Membership registration is completed by entering your name, nickname, contact number, email address, and country of residence, agreeing to these Terms and Conditions and the collection and use of personal information, and completing email verification. When registering via a social account such as Google, Apple, or Kakao, the account is created using the information provided by the social provider; any missing information or consents must be filled in via "My Account" after the first login.

  2. Residents of South Korea must be 14 years of age or older, and residents of other countries must be 16 years of age or older to register. Those under this age may register only if the consent of a legal representative is confirmed.

  3. Members must register accurate information and must correct it immediately via "My Account" if it changes. Members shall bear any disadvantages resulting from false information. 4. Members must manage their own accounts and passwords; they may not lend or transfer them to others. If you discover that your account has been stolen, you must notify us immediately and follow our instructions.

  4. We may refuse registration or restrict accounts after the fact in the following cases: theft of another person's information, previous restrictions on use, entry of false information, or violation of relevant laws or these Terms and Conditions.

Article 4 (Contents of Service)

  1. We provide individual services categorized by tabs at the top of the website. Each service has its own screen, settings, and pricing plan, and the right to use one service does not extend to another.

  2. Specific features, usage limits, and fees for each service are displayed on the service screen and pricing page, and the displayed information takes precedence over these Terms and Conditions.

  3. We may add or change features to improve the service. Significant changes that are disadvantageous to paid members will be notified in advance in the same manner as described in Article 2, Paragraph 2.

  4. Some services provide results generated by Artificial Intelligence (AI). AI results are for reference only, and we do not guarantee their accuracy, legality, or commercial effectiveness. Members must verify the results themselves before disclosing, posting, or selling them.

Article 5 (Paid Services and Payment)

  1. There are two types of paid products: Subscriptions and Passes. The price, duration, usage limits, and automatic renewal status for each product will be clearly displayed on the screen prior to payment.

  2. Prices will be displayed in the language and currency selected by the member; however, the actual billing currency and exchange rate fees may vary depending on the payment method and the payment processing agency's policy. Whether taxes (such as Value Added Tax) are included will be displayed on the payment screen.

  3. Payments are processed through a payment processing agency. We do not directly store payment method information, such as card numbers, and only retain information necessary for transaction verification, such as order numbers, payment method types, amounts, and approval timestamps.

  4. If a minor makes a payment without the consent of a legal representative, the minor themselves or their legal representative may cancel the transaction. 5. Upon completion of payment, usage rights are granted immediately, and payment history can be checked in «My Account».

Article 6 (Automatic Renewal and Cancellation of Subscription)

  1. The subscription automatically renews under the same conditions at the end of the billing cycle and is automatically billed to the registered payment method. The fact of automatic renewal, the cycle, and the amount will be notified on the initial payment screen, and the member's consent will be obtained.

  2. Members may cancel their subscription at any time in «My Account». Upon cancellation, automatic renewal stops, and the member may continue to use the service until the end of the period already paid for. Partial refunds for the remaining period will only be provided in cases corresponding to the grounds for withdrawal of subscription or refund due to defects as stipulated in Article 7.

  3. If the price is raised or the terms of use are changed unfavorably, notice will be provided via email 30 days prior to the next renewal date, and the member may cancel before renewal.

  4. If renewal fails due to a payment method error, the Company will notify the member and attempt to retry for a certain period; if it still fails, the subscription will be suspended.

Article 7 (Withdrawal of Subscription and Refund)

  1. Withdrawal of Subscription (Simple Change of Mind): Members may withdraw their subscription and receive a full refund within 7 days from the payment date, provided they have not used the paid service.

  2. In the following cases, the withdrawal of subscription may be restricted pursuant to Article 17, Paragraph 2 of the "Act on the Consumer Protection in Electronic Commerce, etc.," and the Company shall indicate this fact prior to payment and obtain the Member's consent.

  • Cases where service provision, such as digital content or automation tasks, has already begun and a portion has been used (the amount excluding the used portion will be refunded)

  • Cases where the number of uses of the pass has been partially used (the amount excluding the used portion will be refunded)

  1. Refund for Defects: If the service differs from the content displayed or advertised, or if normal use is impossible due to the Company's fault, Members may withdraw their subscription or request a refund for the remaining period or number of uses within 30 days from the date they became aware of such fact or within 3 months from the date the service became available for use.

** 4. Refunds will be returned to the original payment method and processed within 3 business days of receipt of the refund request. The actual deposit may take longer due to circumstances of the payment processing agency or credit card company.

  1. If a member's use is restricted due to a violation of these Terms and Conditions, a refund for the remaining period may not be provided.

  2. For overseas members, mandatory consumer protection laws of their country of residence shall take precedence over this Article to the extent that they are more favorable.

Article 8 (Free Tiers and Promotions)

  1. The Company may offer free tiers or free trials for each service, and the scope, duration, and limits thereof will be displayed on the service screen. Free tiers may be changed or terminated after prior notice depending on the Company's circumstances.

  2. If a free trial automatically converts to a paid subscription, the Company will notify the member of the conversion time and amount before the trial begins and obtain their consent.

  3. Coupons and discounts are valid only under the specified conditions and periods and cannot be exchanged for cash.

Article 9 (Member Obligations and Restrictions on Use)

  1. Members shall not engage in the following acts:

** - Acts of misappropriating another person's information, account, or payment method

  • Acts of posting results created using the Service in violation of laws or platform policies (spam, false or exaggerated advertising, infringement of copyright or portrait rights, hate speech, etc.)

  • Acts of bypassing service limits or overloading the system using automated tools or bots

  • Acts of reverse engineering, extracting, or duplicating the Service's source code, models, or data

  • Acts of reselling the Service or providing it to a third party (without the Company's written consent)

  • Acts of violating relevant laws, these Terms and Conditions, or notices

  1. Depending on the severity of the violation, the Company may issue warnings, restrict functions, suspend use, or terminate the contract. Except in urgent cases, the Company will provide prior notice of the reasons and an opportunity for explanation.

  2. The Member is responsible for complying with the policies of external accounts (SNS, blogs, shopping malls, etc.) connected through the Service.

Article 10 (Content and Intellectual Property Rights)

  1. The rights to the materials entered by the Member and the results created using the Service belong to the Member. The Company processes this only to the extent necessary for the provision and improvement of services and customer support.

  2. The Company holds the intellectual property rights to the Service itself (software, design, trademark, documentation), and Members have the right to use it non-exclusively only within the purpose of using the Service.

  3. Members guarantee that they have legitimate rights to the data they input, and Members shall bear responsibility if a dispute arises due to the infringement of rights by a third party.

Article 11 (Protection of Personal Information)

The Company protects Members' personal information in accordance with the Personal Information Protection Act and personal information laws of each country. Items collected, purposes, retention periods, and entrustment of processing are determined in a separate Privacy Policy.

Article 12 (Obligations and Limitation of Liability)

  1. The Company strives to provide stable services and restores them without delay in the event of a failure.

  2. The Company shall not be liable for damages caused by the following reasons unless there is willful misconduct or gross negligence.

  • Force majeure, such as natural disasters, power outages, or communication failures

  • Causes attributable to the Member (negligence in account management, incorrect input, violation of terms and conditions)

  • Policy changes or failures of external platforms (SNS, blogs, payment processing agencies, cloud service providers)

  • Inaccuracy of AI results or consequences arising from the use of such results

  1. The Company’s liability is limited to the amount paid by the relevant Member to the Company during the last 3 months prior to the occurrence of the issue, to the extent permitted by law. Limitations of liability unfavorable to the Consumer are effective only to the extent permitted by relevant laws.

Article 13 (Change or Suspension of Service)

  1. The Company may change or suspend all or part of the Service as necessary for operational or technical reasons. In the event of suspension, notice will be given 30 days in advance, and notification will be provided via email.

  2. If there are remaining paid periods or uses for the service being suspended, those portions will be refunded.

  3. Accounts that a Member has not logged into for more than one year may be stored separately or deleted after prior notice, in accordance with the Privacy Policy.

Article 14 (Termination and Withdrawal)

  1. Members may request withdrawal from "My Account" at any time. Within a 30-day grace period following the request, the member may log in again to cancel the request; after the grace period expires, the account and data will be deleted (excluding information subject to legal retention obligations).

  2. If a paid subscription remains, it must be terminated prior to withdrawal, and refunds for the remaining period shall be in accordance with Article 7.

Article 15 (Dispute Resolution and Governing Law)

  1. These Terms and Conditions shall be interpreted in accordance with the laws of the Republic of Korea. However, in the case of overseas members, if the mandatory consumer protection regulations of their country of residence are more favorable to the member, those regulations shall apply to that extent.

  2. In the event of a dispute between the Company and a member, they shall first consult through the Customer Center. If no agreement is reached, the member may apply for mediation to the Korea Consumer Agency, the Electronic Commerce Dispute Mediation Committee, the Personal Information Dispute Mediation Committee, etc.

  3. If litigation is necessary, the competent court shall be determined in accordance with the Civil Procedure Act; in the case of a consumer residing in the Republic of Korea, it shall be the court having jurisdiction over the member's address.

Article 16 (Business Information)

| Item | Content |

|---|---|

| Company Name | JAY X LAB |

| Representative | Lee Jae-heon |

| Business Registration No. | 222-61-00940 |

| Mail Order Business Report No. | 2026-Gyeonggi Paju-2068 |

| Address | Rm 1105, 11F, Building 107, 113 Garam-ro, Paju-si, Gyeonggi-do |

| Customer Center | 070-8064-5778 · help@jayxlab.com |

Addenda

  1. These Terms and Conditions shall be effective from September 8, 2026.

  2. The previous Terms and Conditions (v1.1, effective April 27, 2026) shall be replaced by these Terms and Conditions. For members who signed up before the commencement of paid services, the payment and refund provisions of these Terms and Conditions apply at the time of the first paid payment.

For members who signed up prior to the commencement of paid services, the provisions regarding payment and refunds in these Terms and Conditions apply.